Office Manner / Etiquette/Decorum/Behavior

Good office manner means make your office environment comfortable to your coworkers which will help to reach towards the company goal. The following points are giving indication of good office manner, office etiquette, and office decorum & office behavior. Such as-

Office Manner

• Greeting your coworkers
• Be friendly to new employee
• Introduce yourself to new employee
• Respect the elders and Love the younger’s
• Keep the words “Please”, “Sorry”, “Thank you”, “Hello” in your conversation when necessary.
• Be helpful and cooperate with your colleagues
• Give all your attention during meetings
• Mute your cell phone and computer
• Don’t speak loudly

Office Etiquette or Office Manner

• Respect & align with the company goals
• Follow your superior and make your subordinates followers
• Cooperating and collaborating with each others
• Don’t afraid to made a mistake
• Avoid gender discrimination
• Don’t blame-storm in case of mistake
• In case of emergency get in touch with your line man/Superior
• Return if borrow something’s from others
• Avoid gossip during office hours
• Keep social media appropriate
• Avoid mal-practice
• Don’t provide to others company secret information & asset
• Be on time
• End on time
• Knock before enter into the room
• Take mobile phone conversation in private room
• Answer the phone and return voice mail
• Reply instantly for email and message

Office Decorum

• Think before you speak
• Establish the chain of command
• Report to your reporting boss/Superior
• Learn from your own and other`s mistakes
• Minimize the jargon/slang
• Don’t forget company purchased your working hours that you sold
• Stay home if you sick and inform admin
• Keep meetings in conference room, not at your desk
• Don’t be late
• Keep your workplace clean

Office Behavior

• Put yourself on the customer shoes
• Don’t take superior order personally, take it officially
• Welcoming company new ideas
• Don’t feel ego to apologize
• Listen and make eye contact with smile
• Don’t criticize others
• Admit and workout how to fix the mistake
• Do what you say or promise
• Clean up after yourself
• If someone does something’s nice appreciate it
• Conscious about  your body language (Nose, Ass)
• Proof your honesty always during talking & working
• Respect coworker down time
• Conscious about Personal hygiene
• Be constructive
• Cover your mouth and say excuse me after sneezing
• Be ready for next job

What is the impact of office manner?

Good office manner has positive impact to achieve organizational goal. Positive impacts are-

• Build a good relationship to each other
• Introduce with team work practice
• Employee`s peace of mind increase
• Increase to feel ownership
• Building a leadership
• Cut down company operating cost
• Increase customer satisfaction Index (CSI) rate
• Productivity increase
• Improve service quality
• Reduce product pricing
• Increase on time delivery rate
• Workshop efficiency increase
• Increase fix it right (FIR) rate
• Reduce repeated repair (Back job) rate
• Sold hours increase
• Increase productive hours utilization rate
• Decrease idle hours
• Increase customer retention rate
• Employee retention rate increase
• Increase company ultimate goal net profit

Bad office manner has negative impact to achieve organizational goal which are vice-versa of the above positive impacts. And, try to practice good office manner as much as possible.

Conclusion

To achieve organizational goal, must need to implement office manner rules. Provide technical training to your staff to increase productivity and simultaneously Trained them about good office manner for better organization. So, try to best practice of office  manner.